Toronto Airport Guide (YYZ)

Toronto Pearson International Airport

PO Box 6031, 3111 Convair Drive, Toronto AMF, Ontario L5P 1B2, Canada

YYZ

1

(416) 247 7678 or 776 5100

None

Via the airport's website

www.gtaa.com

2

GMT - 5 (GMT - 4 from first Sunday in April to last Sunday in October)

The airport is located 27km (17 miles) northwest of Toronto.

The airport has been through a period of comprehensive and complex renovation and expansion. Terminal 1 has been almost completely renovated, a project that reached its completion in January 2007 with the opening of the last 25 new gates. Terminal 3 has also seen expasion and renovation, while the old Terminal 2 was closed in January 2007. The new LINK train, which transports passengers between the terminals and to the parking lots, was completed in July 2006.

The airport's LINK train offers free transportation between Terminal 1, Terminal 3, and the Sheraton Gateway Hotel. The train runs 24 hours a day, seven days a week, and is wheelchair accessible.  

Hwy-409, south of Hwy-427, has been converted into a dedicated Airport Access Road.

There are over 11,000 parking spaces at the airport. The new Terminal 1 has some 9,000 spaces in a new parking garage. Terminal 3 also has car parking facilities with direct access to the terminals. There is a reduced rate car park at Viscount Station. It is connected to the airport terminals by the free LINK train.

Avis, Budget, Dollar/Thrifty, Hertz and National/Alamo are represented at both terminals. Discount and Enterprise are among the companies located outside of the airport. Courtesy vans take customers to the offices outside the airport; this service must be arranged prior to arrival.

Road: Bus: Public bus services are provided by the Toronto Transit Commission (TTC) (tel: (416) 393 4636; website: www.city.toronto.on.ca/ttc). The 192 Airport Rocket provides an all-day accessible service between the airport and the Kipling Station on the Bloor-Danforth Subway (journey time - 20 minutes), from where travellers can take the subway to downtown Toronto. The Airport Express (tel: 1 800 387 6787; website: www.torontoairportexpress.com) is a 24-hour service running to downtown Toronto and several major hotels. There are other bus and coach services to Toronto and surrounding areas. Information is available from the ground transportation desks in the Arrivals hall of each terminal.
Taxi: The tariff for taxis and limousines to/from the airport is based on metered rates, with updated tariffs and company listings available on the airport website.

Information desks are located in both terminals. Uniformed information representatives are on hand to help with enquiries. Information lines are also available for Terminal 1 (tel: (416) 247 7678) and Terminal 3 (tel: (416) 776 5100).

Money and communications: Bureaux de change, ATMs, telephones and Internet access facilities can be found in both terminals.
Eating and drinking: Bars and restaurants are located throughout the airport.
Shopping: There are numerous shops at the airport, including duty-free.
Luggage: Porter service and left-luggage facilities are available in both terminals. Trolleys are available throughout the terminals and parking garages. Both terminals also have lost and found services (tel: (416) 776 7749 for Terminal 1 or 776 7751 for Terminal 3).
Other facilities: A counselling service is available for all passengers. Multi-denominational chapels, medical emergency clinics and baby change facilities are located in all terminals. Shoe-shine services are available in both terminals.

There is a fully equipped business centre in the Sheraton Gateway Hotel (tel: (905) 672 7000; website: www.sheraton.com/torontoairport), with 24 meeting rooms for hire, accommodating up to 300 delegates.

There are lifts, ramps, disabled toilets and TTY telephones in the terminals. When making a flight reservation, travellers should notify the airline of any special assistance request. The inter-terminal LINK train is wheelchair-accessible. Disabled parking spaces are provided in all parking lots. For more information about airport accessibility, contact the terminal information services (tel: (416) 247 7678 for Terminal 1 or 776 5100 for Terminal 3).

The Sheraton Gateway Hotel (tel: (905) 672 7000; website: www.starwoodhotels.com) is located at the airport, next to Terminal 3. Other hotels in the vicinity, all of which provide shuttle services to the airport, include the Best Western Travel Inn Toronto Airport  (tel: (416) 620 1234; website: http://book.bestwestern.com), the Quality Hotel & Suites Toronto Airport East (tel: (416) 240 9090; website: www.choicehotels.ca), Toronto Airport Marriott (tel: (416) 674 9400; website: www.marriott.com), Hilton Toronto Airport (tel: (905) 677 9900; website: www.hilton.com) and the Radisson Suite Hotel Toronto Airport (tel: (416) 242 7400; website: www.radisson.com). Hotel listings with direct reservation telephone access are located in the Arrivals area of all three terminals.