Hamburg Airport Guide (HAM)

Hamburg Airport

Flughafenstrasse 1-3, 22335 Hamburg, Germany

HAM

49

(040) 50750

2

GMT + 1 (GMT + 2 from last Sunday in March to last Sunday in October)

The airport is situated 8km (5 miles) north of Hamburg.

A new shopping plaza is scheduled for opening between, and connecting, the two terminals at the end of 2008, when the new S-Bahn rail connection with the city will also open.

A free shuttle bus runs between the terminals and to car park P6.

The airport is situated between ring roads R2 and R3 on the B433, and is easily accessible and well signposted from central Hamburg. The A7 Autobahn provides a connection to the airport at exit 23, Schnelsen-Nord.

Parking is available at car parks P1, P2, P4, P6 and P7. Car park P6 is a long-term car park linked to all terminals by a free shuttle bus. Valet parking is available in car park P5 (tel: (040) 5075 1011). Information on parking at the airport is available (tel: (040) 5075 3303).

Avis, Budget, Europcar, Hertz, National and Sixt are all represented at the airport; the booking counters are in Terminal 2, level 0.

Rail
A new S-Bahn rail link (tel: (040) 3918 3904; website: www.s-bahn-hamburg.de) between the airport and the city centre is due to enter service in December 2008, journey time will be around 25 minutes.

Road
Bus: Many HVV bus services (tel: (040) 19449; website: www.hvv.de) run to the city centre and other points around Hamburg, and the night bus 606 stops at the main railway station. Until December 2008, the 101 Airport Express runs bus services from Terminals 1 and 4 to the nearby Ohlsdorf U-Bahn/S-Bahn station for connections to the S-Bahn S1 and S11 and U-Bahn U1 to the main railway station and the city centre (Jungfernsteig).
Taxi: Taxi services (website: www.Hamburger-Taxi.info) to central Hamburg are readily available outside the terminals. A door-to-door shuttle service is offered by TravelPorter (tel: (040) 3179 4453; website: www.travelporter.de) to destinations within Hamburg and further afield.

Airport information desks (tel: (040) 50750) are located in Terminals 1 and 2. The Airport Office (tel: (040) 5075 1010) provides airport information, travel insurance and many other services.

Money and communications: Facilities include a bank, bureau de change and post office, ATMs and paid-for Wi-Fi.
Eating and drinking: There are many restaurants, bars and cafes at the airport; most are located on levels 0 and 3 of Terminal 2, and on the pier.
Shopping: There is a variety of shops, including duty-free for non-EU travellers, in both terminals. A brand new shopping plaza is under construction between the two terminals, and is due to open late in 2008.
Luggage: A porter service is available and advance reservations can be made (tel: (040) 5075 2010; e-mail: porter@secuserve-ham.de). Trolleys are available for a small deposit. There is a left-luggage facility (tel: (040) 5075 2923) in the Terminal 2 Arrivals area, while lost property is handled by the Airport Office (tel: (040) 5075 1010).
Other facilities: The airport has a pharmacy and first aid facilities at the medical centre in Terminal 2.

The Airport Office (tel: (040) 5075 1010) provides business services including fax, photocopying and typing. The Airport Conference Centre Lilienthalhaus (tel: (040) 5075 2500) provides seven conference venues, accommodating up to 90 delegates, with audiovisual and other equipment for hire, while ACC Terminal 2 (tel: (040) 5075 3338) offers 14 meeting rooms. Executive lounges are located on level 2 of Terminal 2. VIP services are available (tel: (040) 5075 2012).

Disabled travellers are asked to notify their airline and the airport information desk (tel: (040) 50750) of their needs, prior to travel. The airport is accessible to wheelchairs and disabled toilets can be found throughout. Disabled parking are available. A door-to-door transfer service, wheelchair push and provision, and assistance is offered by DRK Mediservice (tel: (040) 5075 3353).

The Courtyard Hamburg Airport (tel: (040) 531 020; website: www.marriott.com) is within a few hundred metres of the terminal, as is the Mercure Hamburg Airport (tel: (040 532 090; website: www.accorhotels.com). The Best Western Premier Alsterkrug Hotel (tel: (040) 513 030; website: www.alsterkrug.bestwestern.de) is located nearby. Hotel reservations can be made at the Airport Office.