Delhi Airport Guide (DEL)

(New Delhi) Indira Gandhi International Airport

New Delhi 110 037, India

DEL

91

(011) 2566 1000 (Terminal 1) or (011) 2560 2000 (Terminal 2)

None

Via the airport's website

2

GMT + 5.5

The airport is located 23km (14 miles) south of New Delhi.

A massive expansion project has started at the airport. A new terminal and runway are under construction and scheduled for completion in 2010. This is expected to increase capacity to 37 million passengers a year. More terminals and runways are planned thereafter, however, and the airport authorities are expecting a capacity of 100 million passengers a year by 2026.

The International Terminal (Terminal 2) is about 5km (3 miles) away from the Domestic Terminal (Terminal 1) at Palam. There is a free transfer shuttle between the terminals. Indian Airlines, Jet Airways and Air India also operate a free shuttle running 24 hours; information counters are situated in the Arrivals areas of both terminals.

The airport is signposted from the city centre.

Car parking is available at both terminals. There are two car parks at Terminal 2 (premium and standard parking); a premium car park is also situated outside Terminal 1 (hall B). Free transfer is provided between Terminal 2 and the car park.

Car hire is available outside the customs halls at both terminals; however, there is no facility for hiring self-drive cars at the airport, as these are not generally available in India.

Road: Bus: Buses run from the Arrivals area of Terminal 2 to central Delhi via Terminal 1 24 hours a day (journey time - 50 minutes). A railway reservations desk is located in the Arrivals area of Terminal 2 for passengers wanting to connect with the railway.
Coach: An air-conditioned coach service is available; bookings and information are available in the Arrivals hall of Terminal 2.
Taxi: Delhi Traffic Police pre-paid taxi booths, located in the Arrivals areas of both terminals, issue vouchers for travel to the city; travellers should retain the receipt until reaching the desired destination and then hand it to the driver. Metered taxis and auto rickshaws are also available.

There are information counters in both terminals. An Airport Manager Office is located at both terminals for 24 hour information and assistance.

Money and communications: Banks, bureau de change facilities, a post office and credit-card operated Internet kiosks are provided at both terminals.
Eating and drinking: There are snack bars and restaurants in Arrivals and Departures areas.
Shopping: There are duty-free shops in both the Arrivals and Departures lounges. The Terminal 2 transit lounge has duty-free and speciality shops.
Luggage: There is a left-luggage facility at the premium car park area near Terminal 2 and the standard car park opposite Terminal 1. A baggage wrapping service is available in Terminal 2. Lost property is at the Airport Manager Offices in both terminals.
Other facilities: There is a pharmacy in the International Terminal and medical units in both terminals, manned by a doctor 24-hours a day. Resting rooms and baby care rooms are available at both terminals.

Executive lounges with business facilities are located in Terminal 1 halls A and B. The Maharaja Lounge is situated in transit area of Terminal 2; other lounges are available. Conference and banqueting facilities are available at the Centaur Hotel (tel: (011) 2565 2223), which is situated near Terminal 2.

Toilets and ambulift facilities for disabled travellers are available; passengers should request any special assistance when booking their tickets. There is a special parking area for disabled travellers.

The Centaur Hotel (tel: (011) 2565 2223; website: www.centaurhotels.com) is located on site, 1km (0.5 mile) from Terminal 2. The Uppal's Orchid (tel: (011) 2506 1515; website: www.uppalsorchidhotel.com) is located a few kilometres further away.