Mexico City Airport Guide (MEX)

(Mexico City) Benito Juarez International Airport

Avenida Capitán Carlos León S/N Col Peñón de los Baños Delegacion Venustiano Carranza, DF CP 15620, México

MEX

52

(55) 2482 2400/24

None

comentarios@aicm.com.mx

2

GMT - 6 (GMT - 5 from first Sunday in May to last Sunday in September)

The airport is located 13km (8 miles) east of Mexico City.

The much delayed Terminal 2 finally began operations in November 2007, serving both international and domestic flights. A new five star hotel adjacent to the new terminal is planned.

A shuttle train runs between the two terminals, transfer time is around 5 minutes.

From central Mexico City, take Fray Servando Avenue northbound, left into Rio Churubusco and follow signs to the airport.

Short-term and long-term parking (tel: (55) 8895 8160) is available in five car parks, close to the terminal buildings and with parking for almost 5,000 vehicles.

Car hire companies include Alamo, Avis, Budget, Dollar, Eurocar, Eurodollar, Gold Car, Hertz, Kimcar and National.

Rail: The metro (tel: (55) 5709 1133; website: www.metro.df.gob.mx) is cheap and quick but crowded at rush hour. To reach the airport station, marked with an ‘M’ sign, turn left out of the terminal and walk past the car park; the airport metro station is on line 5. For central Mexico City, change at Pantitlan (one stop) for line 1 and travel to Insurgentes.
Road: Bus: Major hotels run shuttle minibuses from the airport. There are also regular airport buses to various destinations in and around Mexico City, departing from the international section of Terminal 1.
Taxi: Pre-paid taxi tickets are available from Taxi Autorizado in the Transportacion Terrestre (Ground Transportation) booth in baggage reclaim. Travellers are strongly advised to take an authorised (white and mustard with an aeroplane logo), pre-paid taxi and always lock taxi doors when inside.

There are several information desks in both the international and domestic areas of the terminals. There is a tourist information office (tel: (55) 2786 9002) in lounge B, which provides information on Mexico City and can help arrange accommodation.

Money and communications: There are several banks offering bureaux de change facilities. ATMs are available 24 hours. There is also a post office located in the Domestic Arrivals area. Mobile phone hire is also available. There is an Internet café in lounge E.
Eating and drinking: There is a variety of restaurants at the airport, including fast-food outlets, bars and cafeterias. Some outlets are open 24 hours.
Shopping: There is a wide range of shops, including duty-free arts and handicrafts.
Luggage: Porters are on hand to help with luggage for a tip, while lockers are available near lounge A and a baggage packing service can be found near lounges B and D in Terminal 1. The lost property office (tel: (55) 5571 3600, ext. 2289) is located in the terminal entrance area
Other facilities: There is 24-hour medical assistance and pharmacies.

The on-site Hilton Mexico City Airport Hotel (tel: (55) 5133 0505; website: www.hilton.com) has a business centre, providing secretarial services, fax, printers, Internet access, photocopying, paging equipment hire and courier services. There are also two small meeting rooms for hire accommodating up to 15 delegates. Conference facilities are also available at the Airport Camino Real Hotel (tel: (55) 3003 0033; website: www.caminoreal.com). Many airlines provide executive lounges, with fax, data port connection, telephone and photocopying.

The airport is equipped with ramps, lifts and wheelchairs for travellers with physical disabilities; passengers requiring wheelchairs and special assistance should inform their airline prior to travel. Car parking spaces for disabled passengers are provided in the car parks next to the terminal buildings.

Hotel reservation services are available at the airport. The Hilton Mexico City Airport Hotel (tel: (55) 5133 0505; website: www.hilton.com) is located inside the terminal, on the third floor. The Airport Camino Real Hotel (tel: (55) 3003 0033; website: www.caminoreal.com) is linked to the airport by a covered pedestrian bridge, while the Holiday Inn Mexico City East (tel: (55) 5640 0460; website: www.ichotelsgroup.com) is also nearby. Most hotels offer courtesy shuttle services between the hotel and airport.