Istanbul Airport Guide (IST)

(Istanbul) Atatürk International Airport

34149 Yeşilköy, Istanbul, Turkey

IST

90

(0212) 465 5555

(0212) 465 5050

info@tav.aero

www.ataturkairport.com

2

GMT + 2 (GMT + 3 from last Sunday in March to last Sunday in October)

The airport is located 28km (17 miles) west of Istanbul.

A walkway with escalators and travelators connects the two terminals.

From central Istanbul, take the E-5 or O-1/O-2 motorways to the airport; the airport is signposted.

There is a car park located at each terminal; with space for 7,200 cars at the International Terminal. A valet service is available (tel: (0212) 465 4433).

Car hire companies include Airport VIP, Alamo, Avias, Avis, Budget, Hertz, National Car, Sixt and Ülger. Counters are located in the International Terminal (Arrivals) just after the baggage reclaim area.

Rail: The light rail metro system connects the airport to Esenler Terminal.
Road: Bus: Havas airport buses run to central Istanbul (Taksim Square) and to the bus terminal on demand (journey time - 30 minutes). Services also operate to Akmerkez (Etiler).
Taxi: Taxis or dolmus (shared taxis) are available outside the terminals.

Information desks (tel: (0212) 465 5555) are located in both terminals. Staff can provide information on facilities and services available at the airport, and on hotels and tourist attractions in Istanbul. They can also assist passengers with young children/disabilities.

Money and communications: There are banks, ATMs and bureaux de change. Post offices are located in both the International and the Domestic terminals.
Eating and drinking: There are 24-hour restaurants, snack bars, cafés, fast-food and bars.
Shopping: There is 24-hour shopping at the airport, including an authentic Bazaar and duty-free shopping in the International Terminal.
Luggage: There is a lost property office in the International Terminal. A 24-hour left-luggage facility and a porter service are also available.
Other facilities: These include first aid, a 24-hour pharmacy, baby-care rooms and a childrens' play room.

There is a conference centre with facilities for up to 200 delegates in the International Terminal. There are three conference halls available: the Tepe Conference Hall, seating 70; the Akfen Conference Hall, seating 200 (or 250 standing); and the F Ergokmen Hall, for 50 delegates. There are five CIP Lounges in the International Terminal, offering Internet, fax and photocopying facilities; some are open 24 hours. Some airlines also provide business lounges. The Millennium Lounge serves business-class passengers of other airlines. Business and conference facilities are also available at the International Airport Hotel (tel: (0212) 465 4030), and the nearby Radisson SAS Conference and Airport Hotel (tel: (0212) 425 7373). Free Wi-Fi is available in the international arrivals area.

The airport has lifts and numerous wheelchair-accessible toilets. Disabled passengers requiring assistance with boarding aircraft are advised to contact their airline in advance. Wheelchairs are available at the airport, but passengers should make advance arrangements with their airline. A bridge taxi is available after passport control on the Departures floor, for those who need to get to distant gates (tel: (0212) 663 2550).

Travel agencies in the International Terminal offer 24-hour hotel reservations. The Istanbul International Airport Hotel (tel: (0212) 465 4030; website: www.airporthotelistanbul) within the terminal boasts 85 rooms, a gym, two conference rooms and a business corner. Hourly accommodation is also available airside. Nearby hotels include the Radisson SAS Conference and Airport Hotel (tel: (0212) 425 7373; website: www.istanbul.radissonsas.com), the Renaissance Polat Istanbul Hotel (tel: (0212) 414 1800; website: www.marriott.com), the Airport Inn Hotel (tel: (0212) 663 7860; website: www.airportinnhotel.com) and the Çinar Hotel (tel: (0212) 663 2900; website: www.cinarhotel.com.tr), all within 4km (2.5 miles), and the Crowne Plaza Hotel Istanbul (tel: (0212) 560 8100; website: www.ichotelsgroup.com), 8km (5 miles) from the airport.