Boston Airport Guide (BOS)

(Boston) Logan International Airport

One Harborside Drive, Suite 200S, East Boston, Massachusetts 02128-2909, USA

BOS

1

(617) 568 5000

None

Via the airport's website

4

GMT - 5 (GMT - 4 from second Sunday in March to first Sunday in November)

The airport is located 6km (4 miles) northeast of Boston.

Expansion of the central parking facilities and improvements to road access were completed in 2007.

A complimentary shuttle bus service links the terminals, the airport subway station, the Water Transportation Terminal and satellite parking.

From the West and South, drivers should take the Massachusetts Turnpike East, which connects with the Ted Williams Tunnel and goes directly into the airport. From the North drivers should either follow I-93 and go through the Callahan Tunnel, or take I-95 to Route 1 South, then follow signs to 1A South to Logan Airport.

Short- and long-term parking is available at the central car park, connected to Terminals A, B, C and E via pedestrian bridges or elevated moving walkways. The Terminal B car park offers premium price short- and long-term parking, while daily and hourly rates are available at the Terminal E car park. Long-term economy parking is also available in a remote location, connected to the terminals by a free 24-hour shuttle bus. A 24 parking assistance service (tel: (617) 561 1673) is available.

Major car rental companies, including Alamo, Avis, Budget, Dollar, Enterprize, Hertz, National and Thrifty, operate at the airport. Telephones to contact these agencies are available in Terminal C and E. There are car hire desks in the American Airlines side of Terminal B, while the US Airways side has car hire telephones.

Rail: Subway: Massachusetts Bay Transportation Authority (MBTA) (tel: (617) 222 3200; website: www.mbta.com) operates routes to/from Logan airport. Take the MBTA Blue Line at Airport Station for connections to destinations within Boston; a free shuttle bus service links the station to the terminals.
Train: Commuter Rail train services serving New England leave from South Station and North Station in Boston.
Road: Bus: MBTA buses 448, 459 and CT3 serve the airport and various locations in Boston, including stations. Bus services are also available from a number of private bus lines covering the New England area; the airport’s website has contact details for these companies. Logan Express offers a frequent express bus service from Braintree to the south shore, Framingham to the west, and Woburn to the north; buses stop at all terminals.
Taxi: Taxis are available at all terminals 24 hours.
Water: The Water Transportation Bus Service 66 is a courtesy bus service running from all airport terminals to the Logan dock and the MBTA Airport Station, from where there are water shuttles, catamarans and water taxis (tel: (617) 422 0392; website: www.citywatertaxi.com) from Logan dock to downtown Boston Harbor. The Harbor Express (tel: (617) 222 6999; website: www.harborexpress.com) offers numerous daily connections from Logan dock to Long Wharf, and the Quincy and Hull on the South Shore.

The help desk at the airport is staffed with qualified public service representatives who assist callers with questions regarding ground transportation, commuting, airline support services and weather operations. A Travelers Aid kiosk is located in Terminal E, Arrivals level, near the exit to the taxi stand (tel: (617) 561 1800).

Money and communications: ATMs, banks and bureaux de change and Internet access are available throughout the airport. Mobile phone hire, photocopying and fax facilities are available in Terminal C.
Eating and drinking: There are plenty of restaurants (including Italian, Chinese and seafood, as well as a grill), bars and cafés throughout the airport. The majority of those are concentrated in terminals B, C and E.
Shopping: There are many shops in Terminal B and C; newsagents and gift shops are located in all terminals. Duty-free is also available in Terminals B and E.
Luggage: Lockers are currently unavailable in all terminals, due to security concerns. A lost and found service is operated by MA Police (tel: (617) 561 1714).
Other facilities: These include medical assistance, shoe shine and repair, and a Kidport with facilities for children, including a museum and various play areas.

Harborside Hyatt Conference Center & Hotel (tel: (617) 568 1234; website: harborside.hyatt.com), the Embassy Suites Hotel Boston at Logan Airport (tel: (617) 567 5000; website: embassysuites1.hilton.com) and the Hilton Boston Logan Airport Hotel (tel: (617) 568 6700; website: www1.hilton.com) (on site) all provide state-of-the-art conference facilities, with meeting rooms and business facilities.

Access for disabled people is excellent and the airport help desk provides TDD services 24 hours a day. Disabled car parking is available too. The Massport Parking Office (tel: (617) 561 1673) can provide further information. The Massachusetts State Police (tel: (617) 567 2233) are located in Terminal D and are on hand to help disabled passengers. There is a free shuttle service between all terminals and airport locations for disabled passengers (tel: (617) 561 1769).

Hotels with direct access to the airport include the Harborside Hyatt Hotel (tel: (617) 568 1234; website: harborside.hyatt.com), the Embassy Suites Hotel Boston at Logan Airport (tel: (617) 567 5000; website: embassysuites1.hilton.com) and the Hilton Boston Logan Airport Hotel (tel: (617) 568 6700; website: www1.hilton.com), all within 2km (1 mile) of the airport. The Hilton Boston Logan Airport Hotel is connected to the terminals via a covered skybridge. Other nearby hotels include the Holiday Inn Logan Airport (tel: (617) 569 5250; website: www.ichotelsgroup.com), Hampton Inn Boston Logan Airport (tel: (781) 286 5665; website: www.hamptoninn.com), and the Marriott Long Wharf (tel: (617) 227 0800; website: www.marriott.com). Many hotels offer a shuttle service to/from the airport. A hotel reservation service is available on the lower levels of Terminals C and E.