Durban Airport Guide (DUR)

Durban International Airport

P O Box X1, Durban International Airport, 4029, South Africa

DUR

27

(031) 451 6666

1

GMT + 2

The airport is situated 18km (11.2 miles) south of Durban

Construction of the new King Shaka International Airport at La Mercy, around 30km (19 miles) north of Durban is in progress. The new facility is expected to open in 2010 before South Africa's hosting of the football World Cup, at which time the existing airport will cease operations.

The airport can be accessed from the M4 Southern Freeway from Durban city centre and is well signposted.

Car parking is available in both open-air and shaded areas. Trolleys are available from the car park areas, which are within walking distance of the terminal.

Avis, Budget, Imperial, Hertz, Europcar, Khaya, National, Sixt and Thrifty are represented at the airport. Desks are located in Arrivals areas.

Road
Bus: Airport shuttle services to Durban are operated by Super Shuttle (tel: (031) 465 1606) and Coastal Motor Transport (tel: (031) 465 5573). Cheetah Coaches (tel: (031) 420 2666) operates a service to Pietermaritzburg. Airport shuttles leave from in front of the Departures Terminal. It is recommended that visitors use a taxi or a hotel shuttle.
Taxi: Taxi services leave from in front of the Departures Terminal; operators include A Hassan (tel: (031) 564 0734), Aussies Radio Taxis (tel: (031) 309 7888), Boshoff (tel: (031) 306 6330), Checkers Radio Taxis (tel: (031) 465 5573) and Eagle Radio Taxis (tel: (031) 337 2442). Taxis also leave from the departures terminal.

There is an information desk (tel: (031) 451 6758) and an Airports Company South Africa (ACSA) Information Centre (tel: (031) 451 6582) in the Departures passage. There is also a Teleguide hotel information board and a Mr Info touch screen information, both located in Arrivals. In addition, there is a tourism information office, in the Domestic Arrivals area, operated by KwaZulu-Natal Tourism Authority, Durban Africa and ACSA (tel: (031) 451 6666). This office offers information on events, attractions and accommodation. There are ACSA courtesy help line telephones situated within the terminal building.

Money and communications: ATMs are located on the ground floor of the Arrivals Terminal. A banking hall and bureaux de change can be found on the ground floor of International Departures and in the Arrivals Terminal. A post office is also available within the terminal building. Fax and Internet facilities are available at the tourism information office in the Arrivals Terminal; further Internet facilities are available on the public concourse. Mobile phone hire is available on the public concourse.
Eating and drinking: Bars and restaurants are available, including a steak house, pizzerias, a cigar bar and a coffee shop.
Shopping: There are numerous shops at the airport, including luggage, duty-free, florist and sports shops.
Luggage: There is no left-luggage facility at the airport. Porters are available (tel: (031) 451 6544).
Other facilities: A pharmacy is situated in Domestic Arrivals. There is a dedicated prayer room for Muslim passengers.

The airport has an ACSA VIP Lounge & Conference facility in Arrivals (tel: (031) 451 6666). There is a Domestic South African Airways business class lounge (tel: (031) 450 2246) located in Departures, while the Premier Lounge in the departures terminal is open to all passengers for a fee (tel: (031) 469 2811).

There are lifts, ramps, wheelchairs, disabled toilets and reserved parking for disabled passengers, who should contact the client manager (tel: (031) 451 6544) to discuss their requirements in advance.

There are no hotels at the airport but there are numerous Bed & Breakfasts close by. Contact the tourist information centre (tel: (031) 451 6666) for more information.