Dallas Fort Worth Airport Guide (DFW)

Dallas-Fort Worth International Airport

PO Box 619428, DFW Airport, Texas 75261-9428, USA

DFW

1

(972) 574 8888

(972) 574 3780

airportinfocenter@dfwairport.com

5

GMT - 6 (GMT - 5 from first Sunday in April to last Sunday in October)

The airport is located 24km (15 miles) northwest of Dallas and 29km (18 miles) northeast of Fort Worth.

The new International Terminal D, capable of handling 32,000 passengers daily or 11.7 million passengers annually, opened in 2005. There are plans for yet another terminal, Terminal F, in the future. DFW was named 'best airport in the Americas' in 2007 for customer service, by the Airports Council International.

The terminals are connected by the world’s largest airport train, Skylink. This bi-directional system speeds guests through terminals in an average of five minutes. Transportation between terminals while outside security is available on Terminal Link, a free shuttle service. Pick-up and drop-off points are located on the upper level of each terminal, outside baggage reclaim areas.

There are airport connections from the south on Hwy-183 or Hwy-360, or from the north, on Hwy-114, Hwy-121 or Hwy-635. All exits are on the left. From central Dallas, head north on I-35E, continue (northwest) on Route 183, turn off onto Ramp DFW Airport, and then continue (north) on International Parkway North (toll road). From central Fort Worth, head north on I-35 West, at Exit 52A turn off onto Ramp Route 121 north, merge onto Route 121 (Airport Freeway), continue (north) on I-820, continue on Route 121 north then Route 183 East, turn off onto Ramp DFW Airport/Amon Carter Boulevard, and then continue (north) on International Parkway North (toll road).

Terminal car parks for short-stay parking are located next to each terminal, within walking distance of the gates. Express car parks are situated slightly further away and are served by shuttle connections to the terminal. Long-term, economy parking is available at remote sites, also serviced by the free airport shuttle buses. For further information on car parking, telephone the information line (tel: (972) 574 7275/PARK).

The car hire centre is a 10-minute shuttle ride from the airport; shuttles depart from the lower level of each terminal. Car hire and pick-up is arranged here. Advantage, Alamo, Avis, Budget, Dollar, Enterprise, EZ Rent, Hertz, National and Thrifty are all represented; courtesy telephones are located by baggage reclaim.

Rail: Trinity Railway Express (tel: (214) 979 1111 or 1 877 657 0146; website: www.trinityrailwayexpress.org) offers connections to Dallas and Fort Worth. Shuttles connect the station and the terminals and are free for passengers holding a valid air ticket.
Road: Bus: Airporter buses (tel: (817) 267 5150; website: www.the-T.com/airporter.html) serve various destinations, including major hotels, in Fort Worth, from the upper level of each terminal. Information on public transport is displayed on ground transportation boards, which are located near baggage reclaim in all terminals.
Taxi: Taxis are readily available outside the airport, on the upper level of Terminals A,B,C and E, and on the lower level pf Terminal D.
Shuttles: Numerous shared ride shuttle services are available.

Multilingual information boards can be found throughout the airport. Interactive visitor information centres are located near the baggage reclaim areas providing information and direct dialling to some transportation options from the airport. Travelers Aid offices are located in Terminals B and D. DFW Airport Ambassadors are stationed throughout all terminals to provide assistance, including directing passengers to connecting flights, bag claim and other airport facilities.

Money and communications: The airport has ATMs, bureaux de change and post office services. Fax and Internet kiosks can be found in all terminals. Wireless Internet is also available throughout the terminals.
Eating and drinking: There are numerous food and drink outlets located around the airport.
Shopping: Duty-free shopping is available in Terminals A and B.
Luggage: Trolleys are available throughout all terminals.
Other facilities: Barber shops, manicure, massage and shoeshine services are available, and there are chapels (meditation rooms) in all terminals.

High-speed Internet kiosks and dataports are located in all terminals. Samsung mobile travel centres and 24-hour business centres are located in terminals A, B, C and E, and Skylink stations. Features include work counters, semi-private workstations, electricity and phone outlets at each seat, Wi-Fi and dial-up Internet access. A Laptop Lane business centre provides private workstations with computers, IDD telephones, fax, printing and Internet. Smathers Business Center (tel: (972) 615 6855), located in the on-site Hyatt Regency DFW Hotel, offers computers, Internet access, copying, postal and courier services, fax, equipment hire, printing and graphics. The hotel also has 74 meeting rooms, exhibition hall and two ballrooms.

Wheelchairs are available from individual airlines in each terminal; passengers should request any special assistance from their airline prior to travel. There is disabled parking available in all car parks. The inter-terminal Terminal Link vans are wheelchair accessible. There are TDD telephones, amplified receivers and lowered telephones throughout all terminals.

The Grand Hyatt DFW, located in Terminal D, outside security (tel: (972) 973 1234; website: http://granddfw.hyatt.com), has 298 rooms, and is the most convenient hotel for the airport. Also on site is the Hyatt Regency DFW Hotel (tel: (972) 453 1234; website: http://dfwairport.hyatt.com), which has 811 rooms and 11 suites. Other hotels, including the Courtyard Dallas DFW Airport South (tel: (972) 790 8990; website: www.marriott.com), Dallas Fort Worth Airport Marriott (tel: (972) 929 8800; website: www.marriott.com), the Embassy Suites Hotel (tel: (972) 724 2600; website: http://embassysuites.hilton.com) and the Holiday Inn Select (tel: (972) 399 1010; website: www.ichotelsgroup.com), are located close to the airport. Information on getting to local hotels is displayed on ground transportation boards, which are located near baggage reclaim in all terminals.