Cleveland Airport Guide (CLE)

Cleveland Hopkins International Airport

PO Box 81009, Cleveland, Ohio 44181-0009, USA

CLE

1

(216) 265 6000

1

GMT - 5 (GMT - 4 from second Sunday in March to first Sunday in November)

The airport is situated 16km (10 miles) southwest of Cleveland.

An extensive programme of improvements is under way at the airport, including enhancements to the retail and restaurant operations, parking facilities and customer service areas.

From downtown Cleveland, take the I-90 for 3km (2 miles) and take the 170B exit, continuing south on the I-71. Bearing right, continue southwest onto Berea Freeway, keeping right onto the ramp before turning west onto Terminal Drive. From Terminal Drive, bear left onto Park Road, then right onto Jackson Road and again onto South Terminal Road, which is the access road for the airport.

Short- and long-term parking (tel: (216) 898 5189) are both located within the airport grounds. These car parks are connected to the terminal building by an enclosed pedestrian bridge. The airport's on-site garages are operated by Standard Parking (tel: (216) 267 5030). A new credit card only Economy Shuttle Parking Lot is also available on the airport grounds, linked to the terminal by free 24-hour shuttle bus.

Car hire companies, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National and Thrifty, are located in an off-site consolidated car hire area, served by shuttles from the lower level of the baggage reclaim level.

Rail
The airport is served by the city’s RTA rapid metro train service (tel: (216) 566 5100; website: www.riderta.com/pd_airport.asp) on the red line, which runs every 15 minutes direct to the city centre in less than half an hour, connecting to suburban bus and rail services. The station is located on the level below baggage reclaim.
Road
Shuttle: Numerous hotel shuttles and door-to-door express shuttles are available (tel: (216) 898 5161).
Bus: Lorain County Transit (LCT) operates a bus service to Elyria and Oberlin (tel: (440) 233 7868; website: www.loraincountytransit.com).
Taxi: Taxis are available on the baggage reclaim level of the airport (tel: (216) 898 5161).

Information desks can be found in the main terminal on the baggage reclaim and ticketing levels (tel: (216) 265 6030). The Cleveland Convention and Visitors Bureau (tel: (216) 875 6680; website: www.positivelycleveland.com) is located on the baggage reclaim level. Airport ambassadors are on duty throughout the terminal area.

Money and communications: ATMs are located on the ticketing level and concourses C and D. Public telephones are situated throughout the terminal.
Eating and drinking: Facilities at the airport include fast food restaurants, coffee shops and bars, situated on the ticketing level and concourses.
Shopping: There are various shops at the airport, including a tobacconists, leather goods shop and a beauty retailer, located on the ticketing level. Gift shops and newsagents are situated on all concourses.
Luggage: A lost and found service (tel: (216) 265 6030) is offered.
Other facilities: White courtesy telephones are situated throughout the airport for emergencies. There is a multifaith chapel and medical assistance is available.

There is a business centre, located on the ticketing level, offering fax and Internet facilities. Meeting rooms and business facilities are also available at the on-site Sheraton Airport Hotel (tel: (216) 267 1500; website: www.clevelandairportsheraton.com), with a fully equipped business centre and 22 meeting rooms seating 15-300 delegates.

The airport is accessible to disabled passengers. Wheelchairs, lifts and escalators can all be found at the airport; passengers requiring special assistance should contact the airline prior to travel. Disabled parking is available. Some car hire companies can provide adapted vehicles for disabled drivers if booked in advance.

The Sheraton Airport Hotel (tel: (216) 267 1500; website: www.clevelandairportsheraton.com) is the only on-site hotel. Nearby hotels include the Holiday Inn Express (tel: (216) 433 0004; website: www.ichotelsgroup.com), the Hilton Garden Inn (tel: (216) 898 1898; website: www.hiltongardeninn.com), the Days Inn Cleveland Airport (tel: (216) 267 5100; website: www.daysinn.com), Howard Johnson Cleveland Airport (tel: (216) 676 5200; website: www.hojo.com) and the Ramada Cleveland Airport West (tel: (440) 734 4500; website: www.ramada.com).